From Struggles to Strength: Serena Bailey’s Journey to a First-Class Degree in Health and Social Care
“I am not limited by a label. I am driven by purpose, and I will keep rising.” – Serena Bailey
Serena Bailey, who graduates today from the BSc Health and Social Care programme at the Ҵý’s (UWTSD) Birmingham Campus, is the true definition of resilience, strength, and determination. Her journey into higher education wasn’t just about gaining a degree, it was about rewriting her story, building a future for her daughter, and turning personal challenges into professional purpose.
Serena’s motivation for entering the Health and Social Care sector stems from a deeply personal place. Having grown up watching her mother battle anxiety and depression, Serena developed a strong sense of empathy and a desire to make a difference. Witnessing first-hand the impact of mental health on a single-parent household inspired her to pursue a career where she could support others facing similar challenges.
“I chose this course because of my lived experiences. My mother has struggled with mental health for years, and I knew I wanted to do something that would allow me to help people like her,” said Serena.
However, the path to university was far from smooth. Diagnosed with dyslexia in Year 4, Serena struggled throughout her school years, often underachieving despite her efforts. But her life took a powerful turn at 18 when she became a mother. That moment became a catalyst for change.
“Having my daughter shifted everything for me. I wanted to better myself, not just for me, but for her. I wanted her to grow up with someone to look up to,” she said.
Initially, Serena enrolled to complete just Level 4 of the course. But the experience of passing the first level sparked something deeper, a passion for learning and a hunger to keep going.
She said: “I just couldn’t stop there. I wanted to achieve more, to understand more, and to push myself further.”
Despite her initial challenges with dyslexia, Serena credits the exceptional support from UWTSD for helping her succeed. With the help of the university, she received weekly one-on-one mentoring, assistive technology, and overlays to aid with reading. This tailored support made a profound impact.
“My mentors helped me express my thoughts clearly and ask questions without fear. My confidence grew, and I started seeing my assessment marks improve. It made me proud to see the progress I was making,” she said.
The highlight of her university experience, she says, was the unwavering support system. Lecturers, family, and especially the university’s careers services became her pillars of strength throughout her academic journey.
“Ҵýing Health and Social Care at UWTSD was a real eye-opener. It not only prepared me professionally but helped me grow personally. This course teaches you to be empathetic, to listen, and to really understand people. These are skills you use every day in life, not just in a job.”
Today, Serena is setting her sights on becoming a Youth Justice Worker. She’s determined to use her degree, her personal experiences, and her voice to support young people facing adversity, especially those affected by mental health issues.
“This isn’t just a certificate to me, it’s a symbol of perseverance and strength. Achieving First-Class Honours despite dyslexia may seem like a challenge, but it’s now a part of my journey, not the end of it. Dyslexia didn’t stop me; it taught me to be resilient and creative.”
Her message to others who may be facing similar challenges is clear:
“Don’t give up. You’ve got this. You are not defined by your setbacks; you are defined by your purpose.”
Further Information
Lowri Thomas
Principal Communications and PR Officer
Corporate Communications and PR
Email: lowri.thomas@uwtsd.ac.uk
Phone: 07449 998476